Privacy Policy

1111 Healing (“I”, “me”, or “my”) operates the www.1111healing.co.uk website (the “service” or “our website”).

I respect your right to privacy and will only process personal information you provide to me in accordance with the General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 as revised by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, and other applicable privacy laws.

I will not use or share your information with anyone except as described in this Privacy Policy.

1. Controllers of Personal Information

Any personal information gathered and provided to 1111 Healing controlled by 1111 Healing

If you have any questions about how I collect, store and use personal information, or if you have any other privacy-related questions, please contact me at any time by the following means:
Email: kat@1111healing.co.uk

2. When do I collect information?

I collect information from you when you subscribe to my newsletter, subscribe to The Fire Within or any online workshops or submit a question from my website. For any clients, I collect information through the onboarding form, at your consultation and during the hypnotherapy session.

3. The personal information I collect about you

The information you give to me may include, but is not limited to, your name, address, e-mail address, job title, phone number, personal description, photographs, gender, age, date and place of birth etc.

4. Data retention: How long does 1111 Healing keep your information?

1111 Healing will retain information for as long as it is necessary for me to fulfil the purposes that I describe in this policy. With respect to other specific data I hold:

I hold personal information as set out above on file to tailor my marketing efforts until such time as this is no longer needed or a request is made for this information to be deleted.

For 1-1 client’s, information is held within a locked cabinet for 1 year and is then shredded and disposed of.

5. How may I store and use your information

I, and the third party processors I use that act on my behalf such as mailing companies, courier/delivery companies, and software providers which assist in performing any contract I enter into with you, may collect, store and use your personal information listed above for the following purposes:

To schedule an appointment to speak with 1111 Healing about a product or service – with your consent;
To allow me to better service you in responding to your customer service requests – with your consent;
To process your transactions – in order to fulfil my contractual duties to you;
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from me – in order to fulfil our contractual duties to you;
To provide you with information about other goods and services that I offer that are similar to those that you have already read, purchased or enquired about – with your consent;
To notify you about changes to my service – as it is in my legitimate interest to do so;
To improve our site to ensure that content is presented in the most effective manner for you and for your computer – as it is in our legitimate interest to do so;
To allow you to participate in interactive features of my service, when you choose to do so – as it is in our legitimate interest to do so;
As part of my efforts to keep this site safe and secure– as it is in our legitimate interest to do so.

A list of such third parties and agents is as follows:

Eventbrite: an event management and ticketing service
Calendly: a scheduling service for book appointments
Mailchimp: used to send our newsletter and marketing messages where you have given your consent for me to do s

6. Third Parties

I do not transfer your personally identifiable Information unless I receive prior consent, offer advance notice or are required to fulfil our contractual or legal duties.

This does not include website hosting partners and other parties who assist me in operating our website, conducting our business, or serving our users, so long as those third parties agree to keep this information confidential.

7. Security

Whilst I take appropriate technical and organisational measures to safeguard the personal information that you provide to me, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that I cannot guarantee the security of any personal information that you transfer over the Internet to me.

8. Your rights

You have the following rights:

The right to submit a Subject Access Request to ask me to provide you with copies of personal information that I hold about you at any time.
The right to ask me to update and correct any out-of-date or incorrect personal information that I hold about you free of charge
The right to have your information deleted
The right to opt out of any marketing communications that I (or any third party to whom we have disclosed your personal information with your consent) may send you; and
The right to complain to the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.

If you wish to exercise any of the above rights, please email me at:

kat@1111healing.co.uk

9. Third party websites

This website contains links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that I collect through this website and cannot be responsible for, and do not accept any liability in relation to, personal information that third parties may collect, store and use through their website. You should always read the Privacy Policy of each website you visit carefully.

If you have any questions about how I collect, store and use personal information, or if you have any other privacy-related questions, including requests to access or correct your personal information, please contact me at any time by the following means:

Email: kat@1111healing.co.uk